Customer support and innovation are the cornerstones of the BioLumix business. Our mission is to assist our customers in their quality assurance by offering simplified, rapid, automated, reliable solutions for microbiological quality control and assurance. We are committed to delivering high value products, with a real technological difference, to satisfy our customer’s needs and help improve their quality assurance.
The company management has over 30 years of experience in developing instrumentation for microbiological testing and are leading innovators in rapid detection systems for microbiology. Our goal is to add value and efficiency to your company through continuous product innovation and excellence in customer support. We are committed to setting standards of excellence in industrial microbiology.
The BioLumix organization has grown substantially over the last few years. The number of BioLumix instruments operating daily is over 350 units. We offer individualized customer and industry specific validation packages (generated during the installation phase) with IQ, OQ, and PQ. All of our customers have successfully passed audits with these validation packages. In 2010, the company submitted a Drug Master File (DMF) that is on file with the FDA. BioLumix Customer service is second to none with the ability to offer customer support from anywhere in the world. With the BioLumix system, one can rely on receiving the highest degree of service, support and compliance with FDA regulations. As a company, BioLumix has doubled our team with more microbiologists, sales and support personnel to serve you better. We added personnel to our customer service department to assure accurate and speedy shipping of products on a daily basis. We pride ourselves on developing a system to provide you with fast results and ease of use of operation.
In July of 2012 BioLumix has moved into a new state-of-the-art facility to accommodate our rapid growth. As we evolve into a larger company, having a facility designed for our unique needs allows us to continue our rapid growth and expand our R&D and product development capabilities. We at BioLumix are committed to offering you the best Microbiological system of its kind, with the goal to serve you better now, and into the future. We would like to thank you for your continued support regarding this new phase in BioLumix history.