At BioLumix customer satisfaction is our #1 priority! We are in the “service” business and customer satisfaction is essential to not only our growth but, our survival. We strive every day to meet and exceed our customers’ expectations. During the past year we have doubled our customer base. As with most companies that enjoy this type of fast pasted growth there is always the chance for service to slide. We needed to measure whether we are still holding true to our #1 priority; so, we recently conducted a ‘Customer Satisfaction Survey’ to measure our development.
It was gratifying to learn that all our customers said that they would recommend the BioLumix system to their vendors, suppliers and customers! - Ruth Eden, President, BioLumix, Inc.